VOLTAGEX AI

Get the next step without replaying the whole call.

Turn eligible recorded conversations into readable transcripts, useful summaries, and clear follow-up items.

A PRACTICAL LOOK

Less playback. More context.

Here’s how a typical workflow could look. The example is illustrative and does not process real call data.

Example · fictional service call

A customer changed an appointment

Caller: I need to move my Tuesday appointment.

Agent: I can move it to Thursday at 2 p.m.

Caller: That works. Please send the updated confirmation.

Outcome: appointment moved to Thursday at 2 p.m. Next step: send the updated confirmation.

CAPABILITIES

A simpler workflow.

Read the conversation

Review a speaker-separated transcript and jump to the parts that matter.

See what needs to happen next

Summarize the request, the outcome, and any next action your team promised.

Know where to look

Use the transcript and call summary to identify conversations that need a closer review.

HOW IT WORKS

Three steps, from start to finish.

01

Record

Start with calls your business is authorized to record.

02

Review

Read a transcript and a summary alongside the call.

03

Follow up

Confirm the result and act on the next step.

QUESTIONS

About VoltageX AI

How do I get started with VoltageX AI?

Contact VoltageX to review the setup for your account and which recorded calls are eligible.

Does a summary replace the original call?

No. AI can miss context. Review important details against the original recording and transcript.

What should we prepare before enabling recording?

Confirm your notice, consent, access and retention policies. Review the recording guidance linked in the footer.

LET’S CONNECT

Your next great
conversation starts here.

Tell us about your team. We’ll help you find your fit.

Let’s talk