Review consent before enabling recording
Recording requirements can depend on the people involved, their locations, and the nature of the call. Review your workflow with qualified counsel before enabling recording, monitoring or transcription.
For California, see the official Penal Code § 632 text. This page is general information and does not determine which requirements apply to you.
Plan how recordings are handled
Decide who can access call data, how long it should be retained, and how callers can raise a concern. Include any transcription or analysis tools in that review.
Contact VoltageX
Email support@voltagex.net or visit our contact page.